Editing Pager Entries

You may now begin to configure the alarm details, including the pager recipient(s) and escalation level(s) for these destinations.

The following defines the various fields available for pager entries:

Pager Display: Defines what the pager message will look like:

Field

Description

Default

Message for escalation level

Select escalation level for message.

Level 1

Same display for every escalation level

Select to display same message for every escalation level.

Selected

Message prefix

Entry field for personalized message to appear before default display.

Empty Field

Display alarm text on pager

Select to display default message for Alarm ID.

Selected

Message suffix

 

Entry field for personalized message to appear after default display.

Empty Field

Clear States: Defines what states will cause the alarm to be cleared:

Field

Description

Default

Acknowledge

Select to stop sending pages for acknowledged alarms.

Not Selected

Reset

Select to stop sending pages for alarms returned to normal state.

Not Selected

Delete

Select to stop sending pages for deleted alarms because the problem is fixed.

Selected

Escalation Queue Timing: Specifies which escalation template will be applied.

Field

Description

Default

Scheme

Drop down list with containing defined schemes.

DEFAULT

Edit

Click to edit existing scheme.

N/A

New

Click to enter a new scheme.

N/A

Pager Recipients: Specifies who will receive the alarms:

Field

Description

Default

Available recipients

List of available recipients to receive alarms – individual pagers or distribution lists.

N/A

Available recipients

List of available recipients to receive alarms – individual pagers or distribution lists.

N/A

Add ->

Highlight pager name in Available recipient’s list box and click Add button to select pager and place in right list box.

N/A

<- Remove

 

Highlight pager from right list box and click on Remove button to remove pager from the Pager recipient’s list box.

N/A

-

Highlight pager’s name in the right hand list box and click ‘-‘ to decrease the escalation level of the recipient.

N/A

+

Highlight pager’s name in the right hand list box and click ‘+‘ to increase the escalation level of the recipient.

N/A

 

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Click the Add button if you wish to add more alarms to this entry. This speeds configuration if the alarms have the same attributes.

Once the pager entry has been configured, click the Update button in the toolbar or select the Update Now option from the File menu.

More information

    Using CIMPager.