You may purchase a support contract for FirstPAGE Server. Various levels of support are available. View the NETCON web site (www.netcontech.com) and browse the product page for product you are using.
For all support related issues, please provide the version of the software that you are running. This may be verified by browsing your Start menu, Programs, then selecting the application in question (ie. CIMPLICITY\Pager), then selecting Version Info. This will provide the install kit version that is currently running.