The current set of w32rtr.out and w32rtr.err files for the Router may contain additional information if you are experiencing problems with your CIMPLICITY software.

1. Stop the router.

The router must be stopped to examine these files.

Warning: All projects on the computer stop when you stop the router.

2. Open the Windows Explorer.

3. Select the Proficy CIMPLICITY>Log.

Note: The default directory is C:\Program Files\GE Fanuc\Proficy CIMPLICITY>Log.

2. Check for:

A	w32rtr.err files with a size greater than 0. These files have data.
	Example
	w32rtr.err	Newest .err file
	w32rtr_1.err	Next newest backup
	w32rtr_2.err	Oldest backup.
B	w32rtr.out files with a size greater than 0. These files have data.
	Example
	w32rtr.out	Newest .out file
	w32rtr_1.out	Next newest backup
	w32rtr_2.out	Oldest backup

5. Use Notepad to look at the contents of these files (right-click and select Open With... Then select Notepad in the dialog box that appears).

Tip: Drag any one of these files from the Workbench Computer>System Log right-pane into a text editor, e.g. Notepad, to view the contents.

More information

	Process Names in the Status Log.
	Examine Status Log, Output, and Error Files.

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