The Knowledge Base contains three navigational tools to help you quickly find relevant information:
Learning about effective queries will help you to locate relevant articles. The simplest query consists of just one word. For example, to find articles about alarm pages, you could enter the word alarm. This query would return a list of all articles that contain the word 'alarm'. If the query word is common, a large number of articles will be displayed, and you may need to further narrow your search.
Enter
multiple words:
To narrow your search, enter more than one word. For example, to
find articles about alarm pages, you could enter the words alarm
page. This query would return all articles that contain both
the words 'alarm' and 'page'. Some search engines require the
keyword AND to be used for this kind of search - it is not
necessary here.
Operators:
Customise your queries with the NEAR, NOT and OR keyword operators.
For example, the query alarms page not hardware, would
exclude an article about the "hardware alarms page".
Literal
phrases:
Put quotation marks around keywords if you want to search for a
literal expression. For example, searching for "alarm page"
would find articles that contain that exact phrase. This can be
quite useful if you need to use a keyword in your search. For
example, "exclusive or" contains the keyword OR, and would
cause an error without the quotes..
Wild
cards:
Use wild cards (* and ?) where you are uncertain about the form of
a word. For example, if you are uncertain about whether to search
for "alarms", "alarm", or "alarming", search instead for
alarm*. The ? is similar, but works only for one
character.