Applies To:
  • CitectSCADA 3.00

Question: I installed Version 3 over my existing copy of Citect without deleting any files but could not run CtEdit or CtDraw after the installation. Why did this happen and how can I fix the problem?.. 

Under certain circumstances if you install over a pre-existing version of Citect and do not delete the CITECT.INI file the INI parameters may not be updated correctly. Every attempt has been made to ensure the installation process works correctly but I the event that it doesn't here is a solution to the problem. When Citect installs and a CITECT.INI file already exists the installation program will not create a new INI file. Instead it will attempt to update the existing file. If CtEdit and CtDraw fail to run (typically it will fail to do project upgrading correctly) it is usually caused by the BIN, USER, and DATA paths being corrupted. The BIN and USER paths are particularly important as these specify the location of Citect executable files and Citect projects respectively. Use a text editor such as notepad to edit the CITECT.INI file in your Windows directory. Check that the file paths are correct. If you installed your previous version of Citect to the default location they should be set as follows:


Note that the drive letter may be different from 'C' in your case depending on your computer configuration. If you didn't install to the default location it should be possible to figure out the appropriate paths by looking at the directory structure of your existing installation in File Manager. Save these changes and try running CtEdit. It should now run up normally. If it doesn't try deleting the CITECT.INI file and re-installing Citect again. If this fails then you may have more serious problems and should contact Citect support.