| We have observed such issues to occur when
the printer driver in use is not fully compatible with the
operating system that it is on. In one instance the printer driver
in use was created for Windows 2000, but was installed on a Windows
NT system. This would allow the system to print, however every time
a print was sent through you could notice an increase of handle
counts by an average of 10 handles. These type of problems would go
un-noticed on other applications as they are not running constantly
to monitor a plant (such as a word processor), therefore the
handles will be reset when the application is shut down. However as
Citect continues to run through the week than the handle count
increase will gradually deteriorate the system, unless it is
restarted.
To fix the problem, you can re-install the printer by using a
"generic" printer driver when adding the printer. You must
uninstall the initial printer driver from the system then do the
clean install. MS Windows printer setup will contain generic
printer driver information during the installation process of a new
printer that can be used instead.
Note: Depending on your printer some of the features may
not be available when using the generic type of Windows printer
drivers.
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