Applies To:
  • CitectSCADA 5.xx, 6.00
  • CitectHMI 5.xx, 6.00

When I start Citect runtime I get the following error: "Failed to find modem configured as 19200 7 E 2 on this server. Units using these communication parameters will not be dialled. Do you want to shutdown now?"

This issue comes about due to conflicting modem settings between what you enter in Citect's Port form and the settings of the modem on the computer.

To view/change the modem settings in Windows XP go to Control Panel and choose "Phone and Modem Options". Go to the "Modems" tab and select the modem that your Citect project uses. Select "Properties" and navigate to the "Advanced" tab. Click on the "Change Default Preferences" button and select the "Advanced" tab in the new window. Either change the modem settings in this window or use the settings displayed in the Port form of your Citect project.