Applies To:
  • CitectSCADA
  • Vijeo Citect
  • PowerLogic SCADA 

I leave my system running overnight, when I come back in the morning I have the following error message: 

    "The device driver for the  'safenet usb superpro/ultrapro' device is preventing the machine from entering standby"

It potentially make Servers on the machine fail.

However, all Standby Mode settings in Windows are set to never and hibernate is unticked.
Sentinel / Device Driver safenet is version 7.4.2

Disable the following Sentinel services:
  • Sentinel Keys Server 
  • Sentinel Protection Server

To do so, run Sentinel Protection Installer 7.4.2.exe in Citect Bin Directory, choose "Modify" and click
"This feature won't be available" as shown below, for both "Sentinel Protection server" and "Sentinel Keys Server"

 Sentinel, Safenet, SuperPro, UltraPro, Dongle, Key, Standby Mode