22.1.6         ASP Time-out when Download or Start

If your Clients get Timeout Messages when downloading, starting or stopping nodes in the WebAccess Project Manager, you can adjust the Timeout on your Project Node (Web Server).

You can increase the time that is allowed to process ASP scripts for a particular Web site. To do this, change the metabase value in Internet Information Server (IIS):

1.       Open Internet Services Manager.

2.       Expand the tree and right-click Default Web Site (or the site that has the problem).

3.       Click Properties .

4.       Click the Home Directory tab.

5.       Under Application Settings , click Configuration .

6.       Click the App Options tab.

7.       Increase the ASP Script Timeout value to a number high enough to prevent script timeouts.

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You can increase the time allowed to process ASP scripts for all Web sites. To do this, change the metabase value in IIS:

1.       Open Internet Services Manager.

2.       Right-click the name of your computer.

3.       Click Properties .

4.       In Master Properties , select WWW Service , and then click Edit .

5.       Click the Home Directory tab.

6.       Under Application Settings , click Configuration .

7.       Click the App Options tab.

8.       Increase the ASP Script Timeout value to a number high enough to prevent script timeouts.