12.1.10   Video, Reports, System Logs can't be seen in View

The Video cameras, Reports, and System Logs are viewed in an Internet Explorer 6.0, 7.0, or later web browser.  Even if using ViewDAQ, Internet Explorer must be installed on the clients in order to view cameras.

Video requires Windows 2000, Windows Vista or Windows XP Professional.

Windows Vista Home Basic, Vista Home Premium, Vista Business and Vista Business Ultimate are also supported as Video clients on many, but not all, hardware platforms (See note 3.)

Note 3- Windows Vista running on some hardware platforms (for example single core INTEL and AMD) do not support Video, Tools, Reports and web browser controls inside a graphic display.  

            It appears most Dual Core INTEL and AMD PCs produced after 2006 do support all features in the WebAccess Client using Vista.  

            It is recommended to test an Vista based PC before using it as a WebAccess Client if you plan to use Video, Tools, Reports, Logs or any Web control inside a graphic display

You should contact an engineer or technician and describe the tag name and Graphic Display name (bgr).