12.1.9   Pound sign #

If you see a pound-sign # instead of a number,  then there is no tag with that name in the on-line database. This occurs if the display is built with an invalid tag name, or miss-spelled tag name.  This often happens when graphics are copied from one project to another and the tag names are not updated.

You should contact an engineer or technician and describe the tag name and Graphic Display name (bgr).