This section describes considerations relating to
the Windows 2003 server product.
Q. My Web Client Deployment Page
displays incorrectly on Windows 2003 Server: Show Server Details is
missing and the icons for Start client, Delete Deployment, and Edit
Deployment are also missing. How do I fix this?
A: There are two possible answers:
When IIS 6.0 is installed, it
defaults to a "locked" mode, meaning it can serve up only static
content. ASP, ASP.NET, and FrontPage Server Extensions are disabled
and needs to be explicitly and separately enabled. The CitectSCADA Web Server needs ASP
enabled on the IIS.
To enable ASP for IIS6 on Windows 2003
Choose Start|Control Panel, then double-click Add or Remove Programs.
In the Add or Remove Programs
dialog box, click Add/Remove Windows
In the Windows Components Wizard
dialog box, select ApplicationServer, and then click Details.
In the Application Server dialog
box, select Internet Information
Services(IIS) and click Details.
In the Internet Information
Services (IIS) dialog box, select World Wide Web
Service and click Details.
In the World Wide Web Service
dialog box, select the
Active Server Page
On Windows 2003 Server, the
default setting is to have the web locations except localhost as an
untrusted site. Consequently you need to modify your browser's
To update your Trusted Sites settings for
Windows 2003 Server:
Choose Tools|Internet Options.
Click the Security tab and then Trusted
In Add this Web
site to the zone field, add the web server's IP address as
Note: Whenever Web Client pages do not
load, display, or perform correctly, verify your security settings
even if you are not running Windows 2003 Server.
Q: When I try to start the Web
Client, I get the alert message "Starting Citect Web Client Failed:
Can not initialize Citect system", and then the Web Client browser
window stops responding to my inputs. How do I correct this?
A: First check that you haven't accidentally
deleted the #DisplayClient folder
from the installed Web Server directory, as this will cause this
error. By default, this directory is located at:
If this is not the case, this is due to an
incorrect MIME setting: the initialization files are not being
recognized in Windows 2003 as registered file extensions. To
correct this, add the correct MIME type extension by doing the
Run the IIS manager and go to
Web Sites|Default Web Site|Citect|deploy.
Choose Properties from the folder's right-click menu.