Using the Web Client > The CitectSCADA Web Client > Frequently Asked Questions > Windows 2003 Server-related considerations
Windows 2003 Server-related considerations

This section describes considerations relating to the Windows 2003 server product.

Q. My Web Client Deployment Page displays incorrectly on Windows 2003 Server: Show Server Details is missing and the icons for Start client, Delete Deployment, and Edit Deployment are also missing. How do I fix this?

A: There are two possible answers:

To enable ASP for IIS6 on Windows 2003 Server:

  1. Choose Start|Control Panel, then double-click Add or Remove Programs.
  2. In the Add or Remove Programs dialog box, click Add/Remove Windows Components.
  3. In the Windows Components Wizard dialog box, select ApplicationServer, and then click Details.
  4. In the Application Server dialog box, select Internet Information Services(IIS) and click Details.
  5. In the Internet Information Services (IIS) dialog box, select World Wide Web Service and click Details.
  6. In the World Wide Web Service dialog box, select the Active Server Page option.
  7. On Windows 2003 Server, the default setting is to have the web locations except localhost as an untrusted site. Consequently you need to modify your browser's security settings.

To update your Trusted Sites settings for Windows 2003 Server:

  1. Choose Tools|Internet Options.
  2. Click the Security tab and then Trusted Sites|Sites.
  3. In Add this Web site to the zone field, add the web server's IP address as follows:
  4. http://<ip address>

    Note: Whenever Web Client pages do not load, display, or perform correctly, verify your security settings even if you are not running Windows 2003 Server.

Q: When I try to start the Web Client, I get the alert message "Starting Citect Web Client Failed: Can not initialize Citect system", and then the Web Client browser window stops responding to my inputs. How do I correct this?

A: First check that you haven't accidentally deleted the #DisplayClient folder from the installed Web Server directory, as this will cause this error. By default, this directory is located at:

				C:\Program Files\Citect\CitectSCADA 7.10\WebServer\

If this is not the case, this is due to an incorrect MIME setting: the initialization files are not being recognized in Windows 2003 as registered file extensions. To correct this, add the correct MIME type extension by doing the following:

  1. Run the IIS manager and go to Web Sites|Default Web Site|Citect|deploy.
  2. Choose Properties from the folder's right-click menu.
  3. Go to HTTP Headers|MIME types.
  4. In the Extension field, enter ".*".
  5. In the MIME type field, enter "all".
  6. Restart your Web server and client.