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In the extended settings
there is a checkbox for recording a log file. If it is activated, all data exchanged with the modem are recorded in a log file. The file is in the Windows directory (e.g. C:\WINNT) and has the name of the modem, for which logging is activated. e.g.: ModemLog_Sportster 28800-33600 External.txt. This file is useful to find errors. Because of the quickly growing size logging should only be activated for a short time.