Installing a New Hardkey License

To install a new hardkey license for InduSoft Web Studio or CEView:

Install IWS or CEView according to the instructions provided earlier in this chapter.
On the computer where you've installed the software, connect the hardkey to the parallel port (LPT1) or USB interface.
CAUTION:

Be careful when you connect or remove a hardkey on a parallel port. We strongly recommend that you turn off the computer and disconnect it from the power supply before connecting or removing the hardkey.
Run the software.

If the software recognizes the hardkey, then it will run normally without any alert messages. However, if it does not, then try the following:

For IWS, use the Protection Manager utility to make sure the software is set to check for a hardkey. (See Upgrading the Current Hardkey License.)
For CEView, if the software does not recognize the hardkey, then it will automatically check for a softkey. If it does not find a softkey either, then use the Remote Agent utility on the Windows Embedded device to diagnose the problem. (See Installing or Upgrading a CEView License (Locally).)
Please note that not all Windows Embedded devices can recognize the USB hardkey technology used by InduSoft; our internal testing has shown only Windows Embedded devices that fully support USB flash memory (a.k.a. "thumb drives" or "memory sticks") will recognize our USB hardkey. Check with the manufacturer of your Windows Embedded device.