Common Questions About USB Hardware Keys

This section describes some frequently asked questions about Proficy Portal hardware keys.

What does the light at the end of the key indicate?

The light at the end of the USB hardware key indicates that the key and the software are communicating. If this light is off, it would indicate a problem with the key.

If I move the USB key to another port is it automatically detected?

Yes. The USB key is automatically detected when moved to another USB port.

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