Logging into Proficy Portal

To log into Proficy Portal:

  1. If you have not already done so, enter the URL http://<servername>/ProficyPortal in your browser to start Proficy Portal, where <servername> is the address of your Proficy Portal server (this method can be used for logging into Proficy Portal from a client or server machine).

NOTE: If SSL (security) is being used, you can enter "https" rather than "http" in the URL. Contact your system administrator if you are unsure.

On the server machine, you can log into Proficy Portal by choosing Proficy Portal from the Proficy Portal 2.6 program group (click the Start menu | Programs | Proficy Real-Time Information Portal 2.6 | Proficy Real-Time Information Portal).

  1. When prompted, enter your login name and password.

If security is disabled, you can log in with any user name (no password is required). If security is enabled, contact your system administrator to obtain your login information.

NOTE: Do not use the back slash character `\' in the User Name field.

  1. Click OK.

NOTE: If you receive a message that states `You are not authorized to view this page', and you are connecting to the Internet via a local area network (LAN), make sure your web browser is set to bypass the proxy server for local addresses. See your browser's online help documentation for more information.

NOTE: If you are prompted to log into Proficy Portal twice (and the second time you are granted access), check that the server's computer name does not contain any special characters. Special characters include any characters other than a-z, 0-9, and hyphen. If the host computer name does contain special characters, change the name to valid characters. However, be aware that renaming the host computer name can cause some applications to stop working. For example, if you run an SQL server on a machine and change its name, you may have to re-run the SQL setup from the installation CD.

What you can do in Proficy Portal depends on your security settings. For example, you may have permissions to access the run-time environment only. If you need to make changes to a display, you must have access to the configuration environment. For more information on environments, see Using Proficy Portal Environments. For more information on the Proficy Portal sample system, see Using the Sample System.